Where Hope Holds

Clarity, care, and choice

Privacy center

Effective and last updated October 24, 2026

Choose how to use the service, download your information, or ask for help with your data.

Sign in to change memory-storage consent or download your account data. You can submit a request without signing in.

Correction, deletion, and appeals

Edit or delete individual items in your space. For account deletion, sensitive-data deletion, account-email corrections, an authorized-agent request, or an appeal, use the form below. Deleting a loved-one profile only unassigns their memories; it does not delete the saved items. Account deletion requires the operator to handle both the website records and the separate sign-in account and provider systems.

Contact the site owner or make a privacy request

You do not need an account to use this form. It is reviewed by the site owner, Blake Kennedy. For privacy requests, we aim to respond within 30 days and follow applicable legal deadlines. This form is not monitored for urgent help.

We collect this email and message to handle your request. Do not send passwords, government IDs, medical records, or copies of private memories here. For a deletion request, specify whether you mean your whole account, health-related information, or a particular item. Authorized agents can explain their authority without attaching identity documents.